SUO: Re: SUOP Topic :> Definition Of Principle
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SUOPT :> Principle. Note 3
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SUO Procedure Topic Outline. http://suo.ieee.org/email/thrd1.html#11635
JA = Jon Awbrey
MW = Matthew West
In reference to:
SUOPT :> Principle 01. http://suo.ieee.org/email/msg11641.html
SUOPT :> Principle 02. http://suo.ieee.org/email/msg11712.html
MW replied:
MW: The principles of the Procedures Manual are those
of Quality Management. We have our own internal
documents on QM but looking at Amazon I see that
'Managing Quality', edited by Barrie G. Dale seems
to be a standard text (though I have not read it).
MW: To summarise QM: For a product, quality is about
being "fit for purpose". A feature that prevents
the product from being fit for purpose is a defect.
Improving quality is therefore about identifying and
eliminating defects.
MW: My experience with using this approach is that it tends
to produce more constructive and structured discussions.
Instead of getting statements like "I think we should do X",
you get something like "The A feature prevents us from doing B.
If we did X this would enable us to do B".
MW: I have seen this turn around projects that were going in circles
to enable them to gain traction, and remove personal conflict that
often arises in opinion based debate.
Thank you, Matthew, that was extremely helpful.
I will consider this indication of principles
and follow up with a few more questions and
remarks later in the day.
Jon Awbrey
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