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Dear Colleagues, I have heard no objection to anyone being able to raise an issue against an SUO deliverable, so I will update the Procedures document to reflect this. Matthew West Principal Consultant Shell Information Technology International Limited Shell Centre, London SE1 7NA, United Kingdom Tel: +44 20 7934 4490 Other Tel: +44 7796 336538 Email: matthew.west@shell.com Internet: http://www.shell.com